Workplace Culture

What Real Leaders Understand About Power And Trust

A black-and-white photo of a man in a suit pointing directly toward the camera, mid-sentence, conveying authority or confrontation.

When I hear a CEO say “get on board or quit,” my brain freezes.

I sit there for a minute, stunned that this even needs to be said.

What that really means is: Don’t question us. Don’t need anything. Don’t exist differently.

We’ve reached a point in workplace culture where control is being sold as leadership.

That’s not strength. It certainly isn't leadership.

As Sarah E. Needleman K. and Julia Hornstein recently wrote in Business Insider, the new mantra from companies like Palantir Technologies, GitHub, AT&T, Shopify and Coinbase is clear:

Embrace the company’s politics, its AI, its in-office mandate—or leave.

That’s control disguised as “efficiency.”

Let’s pause on that for a second, because this has nothing to do with work style and everything to do with power.

A real leader asks, how do I bring more people in?
A fearful one asks, how do I push people out?

Disabled employees—including me—are told to “prove” we can do the jobs we’ve already been hired to do.

We get accommodations approved one year, then re-fought the next because a new manager wants to “tighten culture.”

Meanwhile, as Kandiss Edwards at Black Enterprise Magazine noted, even showing up has a price tag now, about $55 a day for workers asked to return to the office.

That control? Someone’s paying for it.

Here’s the thing.

If you don’t trust your employees, look in the mirror and ask why.

Trust isn’t a perk.
It’s infrastructure.
It’s how access works.
Access isn’t extra. It’s how we exist.

If you’re leading with surveillance instead of support, you’re not leading.

The upfront cost? Turnover. Morale. But nothing gets tarnished faster than reputation and legacy. Something that takes decades to build and mere minutes to destroy.

At some point, people remember how you made them feel.
They remember if you led through fear or through trust.

So before you demand loyalty, ask yourself this:

What kind of culture are you loyal to?
And what does that loyalty cost the people you lead?

Inclusion Isn't A Debate: Why SHRM Got It Wrong

Slide titled ‘The Business Case You Can’t Ignore’ showing three statistics on disability inclusion: 25% of the population are people with disabilities, 30% workforce growth among disabled workers since the pandemic, and 100% future risk that aging or life circumstances will affect everyone’s abilities.

Inclusion isn't optional. Shocking I know.

We make up 25% of the population. We’re the largest minority in the world, and yet, every time a company “forgets” to plan for us, it’s not an oversight. It’s a decision. It’s saying: we don’t care to include a quarter of humanity.

And if you live long enough, disability will find you.

I joke sometimes that it’s like a mafia threat. “it’s coming for you.” But it’s true. We are all just temporarily pre-disabled. So when organizations treat inclusion like an experiment instead of a responsibility, what they’re really doing is gambling against their own future selves and interests.

That’s what makes the latest headlines so maddening.

Shaun Heasley, writing for Disability Scoop cites a report from SHRM noting workforce participation for people with disabilities is up 30% since the pandemic. Wendi Safstrom, president of the SHRM Foundation, calling it “a testament to what’s possible when organizations commit to inclusion and flexibility.”

She’s right. Remote work gave us the ability to get things done without burning half our energy fighting the world just to show up.

And somehow, in the same breath, SHRM handed the microphone to Robby Starbuck, a man who calls DEI “poison” and takes credit for dismantling inclusion programs at major corporations including Ford Motor Company, Harley-Davidson Motor Company, and Walmart. [H/t caroline colvin per HR Dive.]

Platforming that isn’t “viewpoint diversity.” Inclusion is not a debate topic any more than hiring women or people of color is a debate topic.

Every time an organization gives oxygen to anti-DEI voices, it tells us that our humanity is optional. And shame on any HR association that claims leadership while legitimizing that message.

Meanwhile, POLITICO reports that a federal judge had to order the White House to restore sign-language interpreters at press briefings, writing that “closed captioning and transcripts are insufficient alternatives.”

Because inclusion is optional, right?

Here’s the truth: every accommodation I’ve ever received has saved my career. I’ve spent my whole life negotiating with a body that doesn’t always cooperate. You think I can’t negotiate a work deadline? Please. I’ve been running logistics with chronic pain as a project manager my entire life.

To every HR leader who still calls inclusion a “buzzword,” you’re outing yourself as short-sighted. Inclusion isn’t charity. It’s how you tell your people they matter. It’s how you make the space you occupy, and ultimately leave on this planet better than you found it.

If your company’s culture falls apart the instant nobody's looking, or your accessibility policies look good on paper but collapse in practice, if your leaders talk about inclusion but can’t describe it without pausing to find the right words, we see you. You aren’t fooling us.

Do the right thing. Being a good human has only upsides.

The Jobs AI Can’t Replace and the Workers It’s Already Erasing

3D rendered digital human head outlined with neon contour lines that resemble a fingerprint's unique swirls, against a deep blue background.

AI isn’t replacing workers. Policy is.

And when cuts come, disabled employees are too often first in line. Not because we can’t do the work. But because we asked for accommodations, or a flexible schedule. Or the audacity to be seen as fully human in a system that was never built for us.

Amazon laid off 14,000 corporate staff, most weren’t on the warehouse floor. As Fortune reports, they were middle managers, analysts, people whose work once held institutional memory. And while AI was the scapegoat, the real driver was a quiet shift in values: replace people with productivity.

Let me say it plainly: Every time efficiency comes at the cost of someone’s humanity, you lose.

Because here’s what AI will never replace:

• A colleague who notices and acts
• A mentor who listens without needing to understand everything
• The gut sense that something feels off—and the courage to say so
• A disabled employee who sees the policy gap before it creates harm

Try feeding that into OpenAI.

Accessible workplaces don’t happen by default. They’re built, sustained, and protected often by non-disabled colleagues whose advocacy carries more weight, simply because of the math. When the 80% speak up, momentum shifts. But the burden shouldn’t fall solely on disabled people. We’ve been saying the same things for years. Now we need others to help carry it forward.

I’ve watched colleagues pushed out for asking too many questions, for requesting an accommodation, or for simply challenging the status quo. And I’ve watched those same institutions spin it. “Moving in a different direction,” “transitioning,” “resigned to pursue other opportunities.” But those of us inside? We know how to read between the lines.

Gartner projects that 1 in 5 organizations will eliminate half their management layers using AI by 2026. That is a loss of human infrastructure, especially for marginalized communities who rely on advocates inside the system to challenge the status quo.

DEI isn’t a brand strategy. It’s a values system. And when it disappears, it erases people. And voices. And momentum.

“You can certainly change your branding, but you can’t change your values without it having a resounding effect,” former Georgia state representative and candidate for governor Stacey Abrams told The Washington Post.

So as AI reshapes our workplaces, let’s ask better questions.

What stories about work and value do we need to unlearn? Are we innovating for everyone, or just for the most efficient few?

Innovation that forgets its people isn’t progress. It’s loss.

AI may generate text. It will never generate trust.

Let’s keep the human at the center of the future we’re building.

Creative, Inclusive Workspaces: What We Can All Learn from the Adaptive Umbrella Workshop

Ryan presents via Zoom at a workshop on creating inclusive workspaces.

As we kick off National Disability Employment Awareness Month, yesterday I had the incredible honor of delivering the closing keynote address at the Adaptive Umbrella Workshop, hosted by the Bloomfield Township Public Library. This workshop focused on fostering creative, inclusive workspaces, and it was a privilege to share my thoughts on how we can create environments where everyone feels like they belong.

I've seen firsthand how conversations around diversity, equity, inclusion, and access are often treated like checkboxes—something to do out of obligation rather than a genuine effort to celebrate difference. During the workshop, we talked about how true inclusion goes beyond merely checking off boxes; it’s about cultivating a culture where disability isn’t a dirty word or something to dance around.

We discussed how equity, not just equality, must be the goal. Equity recognizes that everyone needs different tools to succeed. The idea that reasonable accommodations—whether it’s telework, flexible schedules, or assistive technology—are “special” or “unfair” is still prevalent in many workplaces. But these accommodations are about creating a level playing field.

In the federal government, where I've worked for over a decade, telework has been a game-changer, especially during the pandemic. But it isn’t just about the pandemic—it’s about offering flexibility for employees who navigate complex physical and invisible disabilities like chronic pain. Accommodations like these are about empowerment, not favoritism.

Another important topic we tackled was the disclosure of invisible disabilities. A 2023 study by the SHRM revealed that 47% of employees with invisible disabilities haven’t disclosed them to their employers. This comes from a place of fear—fear that disclosure will harm career prospects or lead to workplace stigma. Employers must create safe spaces where employees feel empowered to disclose if they choose to, without fearing repercussions.

Finally, we talked about resentment. Sadly, workplace accommodations are often misunderstood, leading to friction among coworkers who don’t see or understand the need. But as I shared during my keynote: It’s not the manager’s job to justify accommodations to other employees. Accommodations are about equity.

This workshop reminded me that building inclusive workspaces is an ongoing process. It’s about continuous education, open conversations, and creative solutions. The more we talk about what inclusion really looks like, the better we get at building work environments that uplift everyone, not just a select few.

A huge thank you to Jennifer Taggart and the Bloomfield Township Public Library for hosting such an important event, and to everyone who attended and asked thought-provoking questions. Your engagement fuels the work we’re doing to create a more equitable future.

Beyond Compliance: The Art of Fostering Accessibility in Your Organization

Business colleagues discussing architecture project in office.

Honored once again to be featured as a LinkedIn #TopVoice for Disability as we continue the fight for equality.

As we continue celebrating Disability Pride Month, let's address a critical issue: workplace accessibility. This isn't just about compliance; it's about fostering an environment where everyone, regardless of abilities or neurodiversity, can thrive.

A recent Forbes piece by Bérénice Magistretti notes that "80% of disabilities are invisible," including conditions like visual impairment, mental health issues, and chronic diseases. These often go unrecognized, leading to a lack of understanding and support.

Organizations can initiate change by acknowledging these invisible disabilities. The Hidden Disabilities Sunflower 💜 network provides a discreet method for individuals to indicate they have a non-visible disability, adopted by thousands of businesses worldwide.

However, recognition is just the first step. To genuinely prioritize accessibility, organizations must provide reasonable accommodations. These can range from assistive technology for those with visual impairments to flexible work arrangements for those with chronic conditions. The U.S. Department of Labor's Job Accommodation Network reported in May that nearly half of these accommodations can be implemented for free.

Disclosing a disability can be intimidating due to fear of discrimination. However, open communication can lead to better support and understanding, fostering a more inclusive workplace. When an employee chooses to disclose a disability, believe them. As a leader your first question should be "How can I support you in your role?" Normalize saying 'yes' instead of 'prove it.'

Psychology Today reports that "while 25 percent of employees self-identify as having a disability...most companies report that just 4 to 7 percent of their employees are people with disabilities." The latest Disability:IN 2023 DEI echoed these findings with a median 4.6 percent of companies reporting self identification of disabled employees. This discrepancy underscores the need for more open dialogue and understanding.

Furthermore, we must remember the importance of creating accessible physical spaces and promoting diversity and inclusion initiatives. Employers should ensure that their facilities accommodate individuals with physical disabilities. Encouraging the active participation of disabled employees in decision-making processes can foster a sense of belonging and representation.

Let's use Disability Pride Month as a catalyst for change, making our workplaces more inclusive and accessible for all. Prioritizing accessibility is an ongoing journey that requires commitment, adaptation, and continuous learning.

Why We Need To Bring More Visibility To Invisible Disabilities And Illnesses

Linkedin News

The Culture Shift: A Not-So-Secret Mission for Senior Leadership (and a Nudge for Disability Pride Month)

Senior Leadership Executives meet in an office setting.

We’re approaching Disability Pride Month, and I’ve got a mission for all the bigwigs out there. You know who you are - the ones with the corner offices and fancy titles. Now, don’t get all jittery; this mission doesn’t involve capes or secret handshakes (though that would be cool). It’s about leading the charge for disability inclusion. And no, I don’t mean sending out a company-wide email with confetti emojis. 🎉

Let’s get real. A survey by the Business Disability Forum showed that disabled employees are climbing mountains just to get workplace accommodations. Diane Lightfoot, the CEO, said something that made my ears perk up: “Accessibility and inclusion need to be embedded in all aspects of the organization and its culture.” Embedded, like chocolate chips in a cookie, but way more important.

So, senior leaders, here’s your not-so-secret mission:

1. Set Clear Inclusion Goals: I’m talking laser-focused. Not just for Disability Pride Month, but all year round. Because, guess what? Disabilities don’t take vacations.

2. Allocate Resources: Throw in the budget, the manpower, the coffee machines - whatever it takes! Make sure disability inclusion isn’t just a poster on the wall.

3. Lead by Example: No, you don’t need to wear a superhero cape (but again, cool). Just promote an inclusive culture. Attend disability awareness programs, maybe learn a secret handshake or two. When your employees ask for accommodations find a way to say 'Yes' instead of 'Prove it!'

4. Encourage Employee Engagement: Create platforms for employees to share experiences. And listen! You might learn something.

5. Monitor Progress: Keep an eye on how things are going. If it’s not working, change it. If it is, don’t fix what ain’t broke. Listen to disabled employees. Our experiences are valuable. We know what we need. If we're coming to you with a problem, we've been thinking through solutions ahead of time. Trust us.

6. Communicate the Value of Inclusion: Tell everyone how awesome it is to have a diverse workforce. And mean it. Did I mention listening to disabled employees? Our voices should be front and center, but true allyship involves non-disabled employees amplifying our message.

7. Partner with External Organizations: Phone a friend, call an expert, send a carrier pigeon. Get insights from disability advocacy groups.

8. Celebrate and Educate: Use Disability Pride Month as a launchpad. Celebrate achievements, educate the masses, and keep the momentum going.

Remember, Disability Pride Month is more than a calendar event; it’s a call to action. So, senior leaders, grab your metaphorical capes and let’s make every month Disability Pride Month through actions that speak louder than words (or emojis).

Share your thoughts, ideas, and secret handshakes for disability inclusion in the comments below.

Is Long COVID Considered to Be a Disability in the Workplace?

Thank you Brandi Fowler and LinkedIn News for the opportunity to talk about the affects of Long Covid in the workplace and its impact on the disability community. These are important conversations and folks living with Long Covid should be aware of their rights under the ADA.

#WorkplaceCulture #ReasonableAccomodations #Covid #Disabilities #DisabilityRights #DisabilityAdvocate #Disability #LongCovid #LinkedinNews

https://lnkd.in/ev2vqFBv